Terms & Conditions

Definitions

“McWilliamsCoffee.ie”, “The Company”, “Us”, “Our” and “We” all refer to the Website (McWilliamsCoffee.ie), or the owner of it, which Website belongs to Conceive Believe Achieve Ltd (company number 584670), a private company registered in the Republic of Ireland with its registered office address 288 Bannow Road, Dublin 7, Ireland, D07 PP9T

“You”, “Buyer” and “Customer” refers to you the visitor and, or customer.

“Websites” mean this website (McWilliamsCoffee.ie) and, or any other website owned or operated by Conceive Believe Achieve Ltd.

You should carefully read these Terms and Conditions. By proceeding further, accessing the pages of our websites, or using our services you will be deemed to have accepted and agreed to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Information appearing on our websites is provided in accordance with and subject to the laws of the Republic Ireland and the laws of the Republic of Ireland govern the conduct and operation of our websites and trading activities. The courts of the Republic of Ireland have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with, the Terms and Conditions of use of this website, the information contained in this website and its use. Any such claims or disputes shall be resolved in accordance with the laws of the Republic of Ireland.

You must be at least 18 years of age to use our website and services.  By using our website or services and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Our details

The legal name of our business is Conceive Believe Achieve Ltd.

We are registered in the Republic of Ireland under registration number 584670.

Our address is 288 Bannow Road, Dublin 7, Ireland, D07 PP9T

 

Orders and Agreement

All offers made by us are without obligation. An agreement is made between us and the customer when the customer places an order and it is accepted by us. An Electronic Signature by the customer has the same status as a handwritten signature. We will only accept the order once payment has been confirmed.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Orders

The placing of an order does not place the Company under any legal obligations to supply and all goods are offered subject to availability. Orders can only be accepted by the Company and the Company’s agents have no authority whatsoever to accept orders or bind the Company in any way whatsoever.

 

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made with us. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Invoicing and Settlement

New Accounts are invoiced on a strictly pro forma basis until otherwise stated. Standard payment terms thereafter are 30 days from the date of invoice.

 

Product Descriptions

We and our associates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site or elsewhere is accurate, complete, reliable, current, or error-free.

 

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site or elsewhere is not accurate, complete or current. The material on this site or elsewhere is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site or elsewhere is at your own risk.

Historical information may be contained on this site or elsewhere. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify content on this site or elsewhere at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to such content or information.

 

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that the display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site or elsewhere is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or elsewhere or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prices

 

Prices

Unless stated, all prices are not subject to any discount and exclude VAT at the applicable rate. Prices are subject to change without notice. Delivery charges may be added to the order depending on your location or value of your order and may include VAT at the applicable rate. Suggested retail prices shown are shown only as a guide.

 

Policies, Modification and Severability

Please review all our other policies, such as our Shipping and Refund/Returns policy. These policies also govern your visit to our website. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition. By accepting our Terms and Conditions you also accept our policies.

 

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions. It is your responsibility to be aware of any such changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

 

Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Website Use / Access

 

Website Disclaimer and Exclusion of Liability

We take reasonable steps to ensure that the information on our Website or elsewhere is correct at the time of first publishing. However, we do not guarantee the correctness or completeness of material on our Website or elsewhere or the absence of inaccuracies, omissions or typographical errors. We may make changes to the material on this Website or elsewhere at any time and without notice, including corrections. The material on this Website or elsewhere may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up-to-date. We are not liable to send you notice of any changes or corrections made.

  • The material at this Website or elsewhere is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access to and use of this Website and all other material elsewhere on the basis that we exclude all representations, warranties and conditions which but for these Terms and Conditions may have effect in relation to this Website and materials elsewhere.
  • All information and services are provided "as is" without warranty or condition of any kind. We disclaim all warranties and conditions with regard to this information and services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
  • Any information on the Website or elsewhere in many cases will be an abbreviated and simplified summary for general use or general guidance only and is not a substitute for taking specific advice on your own situation from an appropriate expert. Before taking, or refraining from, any action on the basis of the content of our Website or material elsewhere, you must obtain suitable advice from a professional or specialist.
  • You use the Website or material from elsewhere at your own risk - neither we, nor our agents, employees and sub-contractors, shall be liable to you or any other party for any losses or damages whatsoever or howsoever arising in connection with the website or material from elsewhere (whether under these terms and conditions or other contract or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence).
  • Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website) or material from elsewhere shall be liable or responsible for any kind of loss or damage that may result to you or a third-party as a result of your or their use of our Website or material from elsewhere. This exclusion shall include (without limitation) servicing or repair costs and any other direct, indirect or consequential loss, and whether in tort, contract or otherwise in connection with this Website or information material from elsewhere.

We shall have no liability to any users for loss (whether in contract, tort, including without limitation negligence, breach of statutory duty or otherwise, and whether foreseeable or not) relating to:

  • use of, or inability to use, our Website; or
  • use of, or reliance on, the contents of our Website; or
  • use of, or reliance on, information from elsewhere

In addition, if you are a business user, we will not be liable to you for:

  • lost profit or turnover;
  • interruption or disruption of your business;
  • your failure to make anticipated savings;
  • lost business opportunities or damage to your goodwill or reputation; or
  • indirect or consequential losses.

In addition if you are a consumer, you agree not to use our site for any commercial or business purposes, and we shall have no liability to you for anything mentioned on our website or information material from elsewhere.

  • We shall have no liability to you for any losses caused by a distributed denial-of-service attacks, computer viruses, trojans, worms, logic bombs, corrupted data, or other potentially harmful software or data that may damage your computer system, software and data from your use of our Website or your downloading of any content on it, or on any website linked to it.

 

Access to Website

It is for you to make the proper arrangements for you to access our Website. You are responsible for ensuring that all persons who access our Website through your Internet connection are aware of this Agreement, and that they comply with it.

Content available on our site may not be suitable or accessible from other countries. We may restrict the availability of our Website or our services or goods to any person or country at any time without prior notice.

 

Copyright

All content included on our Website and information material elsewhere, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of us or its content suppliers and protected by international copyright laws. The compilation of all content on our Website and information material elsewhere is the exclusive property of us, with copyright authorship for this content by us, and protected by international copyright laws.

 

Trade Marks

Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by us or our subsidiaries that appear on our Website or information material elsewhere are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our subsidiaries.

 

License and Site Access

We grant you a limited license to access and make personal use of our Website and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of our Website or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of tour Website or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. Our Website or any portion of our Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of us and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us. You may not use any of our logo or other proprietary graphic or trademark as part of the link without our express written permission.

 

Your Account

If you use our Website, you are responsible for maintaining the confidentiality of your account details and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. We and our associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

User Comments

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Comments do not reflect the views or opinions of us, our agents or affiliates. To the extent permitted by applicable laws we shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on our website.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • You hereby grant to us a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

Hyperlinking to Our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies.
  • Search engines.
  • News organizations.
  • Online directory distributors when they list us in the directory may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses.
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shops, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

No use of our logo or other artwork will be allowed for linking absent a trademark license
agreement.

 

Iframes

Without our prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.

 

Reservation of Rights

We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

Whilst we endeavour to ensure that the information on our website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that our website remains available or that the material on our website is kept up to date.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of our website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

These limitations and exclusions of liability:

(a) are subject to our Terms and Conditions and all our policies; and

(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable for any loss or damage of any nature as a result of our website or information material elsewhere and the information and services provided on our website or information material elsewhere.

 

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through our Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through our website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

 

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Site Uptime

We take all reasonable steps to ensure that our Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if our Website is unavailable at any time. We do not guarantee that our Website, or any content on it, will be available uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control.

 

Visitor and Customer Conduct

Unless covered under our privacy policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise us to the contrary, we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using our Website, you must not attempt unauthorised access to our Website, the servers on which our Website or database are stored or any servers, computer or database connected to our Website, and you shall not post or send to or from our Website any material:

  • For which you have not obtained all necessary consents;
  • That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the Republic of Ireland; or
  • Which is harmful in nature, including, and without limitation, denial-of-service attacks, computer viruses, trojans, worms, logic bombs, corrupted data, or other potentially harmful software or data.

In the event of breaching this provision, your right to use our site will cease immediately.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this Website in breach of this provision.

If a third party alleges that content posted by you on our site is in breach of their intellectual property rights or their right to privacy, we may disclose your identity to such third party.

We reserve the right to remove any posting you make on our Website for any reason and without notice, but particularly if your post does not comply with these terms of use.

 

Your Account and Password

If you choose, or you are provided with, a user log-in or password as part of our security procedures, you must keep such information confidential.

We may disable any user log-in or password at any time.

If you suspect anyone else knows your user log-in or password, you must promptly notify us.

If you choose to link to our Website in breach of our Terms and Conditions and Policies you shall fully indemnify us for any loss or damage suffered as a result of your actions.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the Website or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Disclaimer / Exclusion of Liability

 

Miscellaneous

If any part of this Agreement is determined to be invalid or unenforceable under any applicable law, including, but not limited to, the disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed to be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement will continue in effect.

Unless otherwise specified, this Agreement constitutes the entire Agreement between you and us with respect to the use of our Website and our services and it supersedes all prior communications and proposals, whether electronic, oral or written, between you and us with respect to the use of our Website and services.

You must not assign or otherwise transfer the Agreement, or any right granted under it, without our written consent. We can freely transfer our rights under the Agreement.

Any failure by us to enforce or exercise any provision of the Agreement, or any related right, will not be a waiver of that provision or right.

We may provide you with notices, including those regarding changes to the Agreement, by email, regular mail, postings on the Website, verbal communication, written communication, or other reasonable means now known or developed in the future.

 

Force Majeure

Any delay in or failure of performance by the Company of any of its obligations shall not constitute default by the Company or give rise to any claim for damage if and to the extent such delay or failure of performance is caused or contributed to by any event, which, by the exercise of reasonable diligence, the Company is unable to provide against.

 

Disclaimer of Warranties; Limitation of Liability

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Indemnification

You agree to indemnify, defend and hold harmless the Company and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions and Policies or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Disputes

Any dispute relating in any way to us or to products or services you purchase through us shall be submitted to confidential arbitration in the Republic of Ireland, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any court in the Republic of Ireland, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

 

Governing Jurisdiction

These Terms and Conditions and Policies shall be governed by and construed in accordance with the law of the Republic of Ireland. Any dispute(s) arising in connection with these Terms and Conditions and Policies are subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

 

Shipping / Delivery

 

Carriage and Delivery

Unless otherwise stated, orders for coffee delivered within the Republic of Ireland or Northern Ireland with a minimum value of €30 (excluding VAT) will be supplied carriage paid.

Other than coffee, orders delivered within the Republic of Ireland or Northern Ireland with a minimum value of €100 (excluding VAT) will be supplied carriage paid. A carriage and administration charge will be added to all other orders accepted below this value for this location.

Any time quoted by the Company for delivery of all or any of the goods is an estimate only and time shall not be of the essence. The Company shall not be liable for any failure to meet such an estimate, nor any loss, of whatsoever nature, resulting directly or indirectly from such failure.

 

Reservation of Title

Title to the property supplied by the Company to the Customer shall not pass until the Company has received payment in full of the purchase price howsoever arising, for which payment is due from the Customer to the Company.

The Company reserves the right to re-possess any goods supplied to the Customer in respect of which payment is overdue and/or terms of supply have not been complied with.

Risk of damage to or loss of the deliverables shall pass to the customer upon delivery to the Customer in accordance with this agreement and the signature of any employee of the Customer upon delivery shall be a form of conclusive evidence of such delivery.

 

Risk and Title

Risk in the goods shall pass to the buyer immediately on delivery to the buyer or into custody on the buyer’s behalf whichever is the sooner.

Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain in the Company until the Company has received payment of the full price of:

  • All goods the subject of the contract and
  • All goods supplied by the Company to the buyer under any other contract whatsoever.

Until properly in and title to the goods passes to the buyer, the buyer shall keep all goods properly stored, protected, and insured and separate from all or any goods; whether belonging to the Company, the buyer or any third party.

The Company shall be entitled at any time forthwith to revoke the buyer’s power to deal with the goods; and it shall automatically cease if the buyer is deemed to be unable to pay its debts or calls a meeting or presents or has been granted a petition for bankruptcy or to wind up (save for a solvent reconstruction) or to appoint an administrator or has an administration receiver, receiver and manager, or receiver appointed over any part of its business, undertaking, property or assets or suffers anything analogous to these acts under the law where the buyer is established.

The buyer hereby grants the Company an irrevocable licence to enter at any time premises owned or occupied by the buyer for the purposes of repossessing and removing any such goods which remain the property of the Company. The buyer will indemnify the Company against liability in respect of damage caused to such premises in such repossession and removal being damage which it was not reasonable or practicable to avoid.

Notwithstanding the Company’s retention of legal title until payment as above, the buyer’s obligation to make payment shall remain in full force and effect.

Nothing herein shall entitle the buyer to return the goods other than strict accordance with the Terms and Conditions and Policies agreed.

All fees or expenses incurred by the Company in collecting outstanding moneys or reclaiming goods will be payable by the buyer.

 

Delivery Times

All delivery dates mentioned by the Company are approximate only and not of contractual effect. Time of delivery is not the essence of the agreement nor shall the Company be under any liability in respect of any delay in delivery for whatever reason.

Orders are delivered on normal delivery schedules. The Company will endeavour to meet requests for specific delivery times outside of these schedules but it may be liable to an additional charge.

 

Delivery Locations

Remember to add your phone contact details with your order as this will aid the courier in getting your order to you. Orders are normally delivered during office hours within 2 working days in the Republic of Ireland.

We are currently shipping to the Republic of Ireland and Northern Ireland and are adding new countries all the time so if you don’t find your country listed please contact us and we may be able to fast track that country.

 

Non delivery 

If we cannot deliver your order and it is returned to us we will issue a refund, for the cost of goods only.

If your order is delayed due to seasonal traffic or disruptive events, we cannot refund while goods are still in transit.

 

Returns

 

Returns Policy

The customer must inspect the goods upon delivery and report any fault, including missing items or damaged goods within 2 days of receipt. 

Accidental damage, neglect or misuse of items will not be acceptable for return. 

 

Returns Policy: What is Not Covered

  • Poor water quality - debris such as mineral or metal particles in the water can block solenoid valves and other parts.
  • Lime scale - you are responsible for water filters and water softeners.
  • Poor, fluctuating or unsuitable water pressure.
  • Problems with the site electrical power fitted to machines, fitted cables or isolators where applicable.
  • Incorrect use of machines and misuse.
  • Failure to operate machines correctly.
  • Failure to correctly and frequently clean machines.
  • Breakages of any glass such as gauge glasses.
  • Programming or adjustment of any machine programming (including operating settings, drink strengths, recipes and drink sizes).
  • Failure of machines or any part-component due to incorrect installation.
  • Damage caused to grinders or blades/burrs due to foreign bodies such as stones or metal screws.

 

Pre-Ground Coffee

Orders for pre-ground coffee are our best guess as there are so many factors involved that we cannot control. As such, we cannot refund or exchange if the grind is too fine or too coarse for you.

 

Coffee Subscriptions

When you buy a subscription you authorise us to take a recurring payment from your payment method which you have previously authorised. This will continue for the term of the subscription or until you cancel.

Prices may increase or decrease over time due to the market price of the coffee you choose.

If we process a monthly subscription’s cancellation on June 1st, you will continue to receive the benefits of that coffee subscription until June 30th (30 days) and there will not be a refund of any part of the monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after your current billing cycle ends.

Subscriptions may be cancelled after a 3-month minimum.

 

Order Fulfilment

No goods are to be returned unannounced. In the event of goods returning unannounced and without the appropriate documentation, the goods will be refused. If the Customer wishes to return goods, a Returns Request must be communicated in writing to the Customer Care team within 2 days of delivery of the goods and must be approved by a Company Director.

Non-valid reasons for return of goods include:

  • Out of date stock or short dated stock (where such stock has been in Customer storage)
  • Product damaged by Customer
  • Over stocking by Customer

 

Claims

Claims for non-delivery must be made within 7 days of the date of invoice.

Claims for damages, shortages or errors must be made to the Company in writing within 2 days from receipt of goods or services.

No claims for non-delivery, damages, shortage or errors made outside the times stated above can be recognised.

Carriage will not be paid by the Company on goods returned unless first authorised in writing.

The Company shall not be liable to the buyer in contract tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the buyer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the contract by the Company.

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